Director, Strategic Systems & Innovation
Joyce is responsible for relationship development, content creation, project implementation, and long-term sustainability of projects within a portfolio of work which includes strategic and coherent systems, Compassionate Systems, and Leadership work. Additionally, Joyce provides leadership in the launch of new projects, including work plans, timelines, budgets, and resources. She develops and leads key aspects of the portfolio using a user-centered design approach. In addition, Joyce co-facilitates a Professional Learning Network which supports Local Education Agencies in fostering improvement centered on the California School Dashboard and Local Control Accountability Plan.
Joyce has over 12 years of experience in education and 15 years of business experience. She holds a Masters degree in Education from Columbia University’s Teachers College and an M.B.A. from Duke University’s Fuqua School of Business. Joyce began her career in education through The Broad Residency in Urban Education. She completed her residency with Durham Public Schools, serving as Administrative Services Analyst and Special Assistant for Planning and Performance Management. Joyce’s school district-level work also includes Special Assistant to the Chief Academic Officer of Baltimore City Public Schools as well as independent consulting engagements. She is working towards the completion of her doctorate in Education.